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Mark's Notes on Fuqua Computing: General
 
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Here, I will collect the most useful notes that I find on our computing environment. Please send any notes or links that you find. Of course, this only applies if you already have Duke accounts.

Table of Contents

Your Accounts

You have three basic accounts: DukeNet (ACPUB), FuquaWorld and FuquaNet

DukeNet Account (Also called ACPUB)

Includes email and ACES. Created and administered by Duke University's Office of Information Technology (OIT) 919.684.2200. help@oit.duke.edu
To change the password see the security section of the links below. See also my passwords write-up.

FuquaWorld Account (Also called LDAP)

This is for FuquaWorld and Student's access to AlumniLink.Created and administered by Fuqua. 919-660.7878. tsc-help@fuqua.duke.edu. The password is automatically the same as the DukeNet password.

FuquaNet Account

Logging on to Fuqua computers, accessing your network drives, and connecting to Fuqua VPN. Created and administered by Fuqua. 919.660.7878. tsc-help@fuqua.duke.edu Change password with Ctrl-Alt-Del allows you to change your password. (See passwords write-up)

 

Desktop vs. Laptop and Related Options

You certainly can use a desktop and not bring any notebook to school. I liked a post that our MBAA Executive Ed B. put up (Thanks Ed) and decided to put it here (paraphrased, so any mistakes are mine, any words of wisdom are his) because Ed covers the issues well.

The main reason people bring laptops is for additional convenience and flexibility.. if you carry one, then you don't need to go to a computer lab or any other public computer. If you:

  • Are savvy about always saving your work to your personal Fuqua network drive
  • Are comfortable with the Fuqua email client
  • Can handle your meeting schedule yourself
  • Don't mind using computer labs or team rooms for computer access

then there is no reason to bring your computer to school. I know several people who do that and are happy with it.

Thumb drives work fine, but you may as well save your work to the network, then you don't have to worry about the thumb drive either. (A thumb drive is small, but "nothing" is much smaller.)

It's all about personal preference -- if you're happy with your desktop, then I would suggest sticking with it and not worry about bringing anything to school. -Ed

 

Printing at Fuqua

It's actually easy.. but each time you will have to remember VPN and the strange way to enter your user ID. here are the steps:

  1. CONNECT to FuquaNet using VPN! (Don't forget this step)
  2. Click on Start, then Run, then type \\printers and press enter. That will open a window for logging in. DO IT THIS WAY (I'm using my own login: mwr6)
  3. username: fuqua\mwr6
    password: LikeThisIsMyPassword
  4. A window will open for all the printers on the server named "printers". You can choose the one you want and allow it to install that one (e.g. if you are in Team Room B2, then you want the printer with the name that is similar to: "seminar AB"

Once you have done step 4 which installs the printer, you can simply connect to VPN and do a normal windows "File->Print" and select the already installed printer. You can avoid the \\printers part unless you want to print to a printer that you've never used before.

 

VPN and Fuqua Drive Mappings

What Is VPN

VPN (or Virtual Private Network) is a way to use the Internet to connect your computer to some remote network as if it were local. In this case, we can connect to Fuqua's local area network, even from home, as if were were at Fuqua. This allows us to access shared storage like the commonly used drive G: (or more precisely \\galaxy.fuqua.duke.edu\mba$ which most people use with the G: drive designation).

How To Use Fuqua's VPN

You can use the VPN software built in to XP Pro, or download VPN from Fuqua's web site (see the links below). Setup is easy.

Necessary Information for a VPN Connection

  • The host name or destination, and for us that's vpn.fuqua.duke.edu
  • Your userID
  • Your FuquaNet password. Many of you will need your ORIGINAL password, so please read the password section to see if this applies to you. (See my passwords write-up to see if this applies, AND to locate your original FuquaNet password)

Specific Windows XP Pro Setup

  1. Open a "My computer" window, then look on the left menu. Go to
  2. My Network Places->View Network Connections->Create a new connection
  3. Click Next, then check "Connect to the network at my work place" and click Next
  4. Click Virtual Private Network and Next
  5. Enter name for your VPN tunnel, like "Fuqua VPN"
  6. Click "Do not dial the initial connection"
  7. Enter vpn.fuqua.duke.edu and click Next

Note

Some people have had trouble with one version of VPN but not the other. If you continue to have trouble with the downloaded version, try the built in version. You can click on the background, push F1 for help, and type in VPN. There are relatively easy instructions on how to set up the built-in VPN.

Mapping Fuqua Storage (Fuqua "Drives")

Once set up, the procedure is to start VPN, then you will need to map a Fuqua location (a Fuqua volume) to a drive letter on your computer. (This is for Windows 2000 and XP)

On Windows Explorer (not Internet Explorer - but a "My Computer" window), Choose "Tools," then "Map Network Drive." Select a drive letter, then enter the location in the "Folder" box. Consider the below mappings at Fuqua:

Common Fuqua Drive Mappings

Drive Location Notes
H: \\galaxy.fuqua.duke.edu\cifs.homedir Home - You can store files here that you don't want others to access
G: \\galaxy.fuqua.duke.edu\mba$ Group - Very common storage location on which groups store their files.
I: \\galaxy.fuqua.duke.edu\everyone Very common for all Fuqua users

 

File Transfer Using Windows Explorer

You can access your Fuqua drives from your notebook or home PC by the following: establish an Internet connection, then, in the Windows Explorer address box, enter a reference like "ftp://home.fuqua.duke.edu (for the H: drive as listed in the drive mappings section). When prompted for a user ID, enter fuqua\username (use your FuquaNet user ID) and enter your password.

Sample FTP locations that you might want to use

Drive FTP Location
H: ftp://home.fuqua.duke.edu
G: ftp://home.fuqua.duke.edu/mba
I: ftp://home.fuqua.duke.edu/everyone

 

Retrieving your DukeCard Image

You can retrieve the electronic copy of your picture on your DukeCard by doing the below:

  • If you are not at Duke, then use VPN to connect first
  • Type directory.duke.edu into any web browser
  • Click on the "Authentication" tab
  • Enter your First and Last Names (i.e. Joseph Doaks) and click on "Continue"
  • Click on the entry in the "Authenticate as" column that corresponds to you
  • Enter your NetID ACPUB password and click on "Continue"
  • Once authentication succeeds, click on the "Standard Search" tab
  • Enter your First and Last Names and click on "continue" (yes, do it again)
  • Click on the entry that corresponds to you (again)
  • Right-click on your image and select "Save Picture As.." option
  • Save image using a .jpg extension (that is, save with ".jpg" as the last four characters)

Fuqua Computing Links
General
Incoming Student Website - very useful initially www.fuqua.duke.edu/about/admissions/incoming/
FuquaWorld - useful now and during school

www.fuquaworld.duke.edu

Academic Preparation The long URL is in this link
BLUE DEVIL WEEKEND www.thedukebdw.org/
OIT main page www.oit.duke.edu
OIT Survival Guide www.oit.duke.edu/docs
Duke OIT Computing (resources, etc.) www.oit.duke.edu/oit/computer.html
Fuqua IT Site it.fuqua.duke.edu
Fuqua's Hardware Recommendations The long URL is in this link
Technical Support
Duke OIT Technical Support Page www.oit.duke.edu/oit/stan....recs/support.html
Duke OIT Help Desk www.oit.duke.edu/helpdesk
Email
Duke email (web based emailer)

www.mail.duke.edu

Duke email Information

www.oit.duke.edu/helpdesk/email

Fighting Spam webacct.acpub.duke.edu/online
Storage at Fuqua
Storing Fuqua Data it.fuqua.duke.edu/itupdates/update_fuqua_data.html
Software
OIT Site License Software www.oit.duke.edu/site
Duke Software List www.oit.duke.edu/site/software.html
Getting Fuqua email addresses (LDAP) www.oit.duke.edu/da/ldap-ph/
Security
Duke's Security Page www.security.duke.edu
Duke Password Change - General webacct.acpub.duke.edu/online
Duke Password Change - from Fuqua page it.fuqua.duke.edu/itupdates/update_pword.html
Duke Lookup
Fuqua contact info lookup www.fuquaworld.duke.edu (FuquaWorld)
Duke contact info lookup www.duke.edu (Duke's main page)
Reference
Dret's Glossary (Terms, Acronyms, etc.) dret.net/glossary/
Tom's Hardware (Tech Info, terms, etc.) www.tomshardware.com
Fourmillab (describes video standards) The long URL is in this link
BusinessWeek on Wireless The long URL is in this link AND Another
Purchasing
Duke Computer Store www.dukestores.duke.edu/cpustore/
Duke Computer Store Advantages Financing and local repair and support.
www.oit.duke.edu/oit...ecs/buyduke.html
Pricegrabber www.pricegrabber.com (Thanks Peiman)
Buy.com www.buy.com

 

Contact Info© copyright - Mark W. Rice